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It was back in
November 1999 when we ordered our first Velocity Repair unit from yourselves.
Having seen the promotional material and practical demonstrations and then put
the velocity patcher into full operation, we were pleased that this innovative
process lived up to its potential. It has had a significant positive impact on
our road repair programme and working practices.
By enabling speedy, durable, and value for money repairs in a tight budgetary
environment, the Jetpatcher repair process has proved itself a very useful
addition in our road maintenance toolkit. The reduced unit costs realised by
utilising the process have enabled us to make significant improvements to road
condition, within existing budgets, in those areas where it is deployed.
Since our initial purchase we have purchased many more Velocity Repair units and
now have a total of 17 within our fleet, operating year round throughout
Northern Ireland. I understand that we now operate the largest single-authority
fleet worldwide.
Your company’s assistance and support has been exemplary. Technical training for
our staff and operatives has been readily available, both formally and
informally as guidance in best practice, in both patching operations and machine
maintenance. In addition your company’s initiatives in the fields of aggregate
and binder testing and the development of supplier links with excellent
technical knowledge have all assisted Road Service Direct in becoming a highly
proficient velocity patching operator.
We very much look forward to continuing developments and support from your
company.
Yours sincerely
K V HUTTON
Head of Roads Service Direct
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